Last Updated:
July 25, 2010
What is Ghariti Bodycare (formerly Hosia Online)?
Ghariti Bodycare is a reputed online e-tailer that sells handcrafted pure, unrefined shea butter and organic black soaps native to the lands of Africa. This webstore also offers scented pure shea butter oils, Nubian Heritage soaps and custom made natural Bath and Body skin care products such as lipbalms and body butters. In 2010, Hosia Online converted its business name and structure to Ghariti Bodycare, a Limited Liability Company. At this time, the transfer process is still ongoing and may terminate in year 2011. The business and its webstore will still remain in existence however, and on the consumer end, the name of the company is the only major change they will see.
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Are your products safe for use?
Yes, Ghariti Bodycare imports its raw items (shea butters, Cocoa butter and African soaps) in bulk from a verified co-op facility in Ghana, West Africa, that subscribe to Fair Trade guideline and procedures. Other bases we use are obtained from vendors and distributors from the United States who manufacture their products in their facilities under strict FDA regulated environments. Ghariti Bodycare will then still verify the properties of each of our natural products before customizing them.
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Can just about anyone use your products?
Yes, people of all ages and skin types can use our butters, soaps, oils and custom products. A very small percentage of people will experience allergic reaction to our products, however Ghariti Bodycare offers sample test items to our customers at no cost. You only pay shipping and handling fees.
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What are Ghariti Bodycare Custom Products™?
In addition to our pure, unrefined items, Ghariti Bodycare also offers customized skin and hair care products made with a blend of natural and chemical free ingredients. We sell body butters, lipbalms and oils amongst other item part of our Ghariti Bodycare line.™
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Where does Ghariti Bodycare ship from?
Ghariti Bodycare ships from the state of New Jersey in the United States. We ship to all 50 states including Hawaii. At this time, the e-tailer company does not ship to international addresses other than Canada. In addition Ghariti Bodycare does not ship to Guam, Puerto rico and US Virgin Islands.
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How is the shipping and Handling process handled?
For more information on shipping and handling please visit our Shipping Policy page.
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What payment options does Ghariti Bodycare accept?
Ghariti Bodycare accepts Paypal, Visa, Mastercard, Discover and American Express credit and debit cards and Money Orders. At this time we do not process personal checks.
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Are my purchases secured?
Ghariti Bodycare utilizes security features and strict policy guidelines to safeguard the privacy of our customer information. When you place orders or access your account information on our site, we offer the use of a secure dedicated IP server and secure server software (SSL)-based encryption of all information you input. In addition, all customer data we collect is protected against unauthorized access. For more information please visit our Store Policy page.
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When will my comments, suggestions, concerns and feedback be returned?
Ghariti Bodycare does not guarantee immediate response for comments and suggestions. Yet, it is typical for a customer to receive feedback from us well within the first few hours following the submission. Ghariti Bodycare however officially states that a response ought to be returned within 48 hours after the feedback submission.
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What is the best way to Contact a Customer Service Representative?
The best way to contact Ghariti Bodycare is by email as representatives can assist you 24 hours, 7 days a week. If your inquiry requires a more personal touch visit our contact us page to take advantage of the other methods of reaching us.
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How can I find out about Ghariti Bodycare return policy?
For more information about our Return Policy, please visit our Store Policy page.
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How do I track my order?
Ghariti Bodycare offers customers the ability to track their order status and delivery dates and time directly on our site. Simply log on to Track Order and enter the tracking number provided to you.
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How long till I received my order(s)?
Orders are typically processed within 3-5 business days. This is because some of our products are handcrafted in small controlled batches to guarantee that you receive the best quality and freshest products available. Please allow an additional 7-10 days for the orders to arrive to you via a shipping carrier. Most of our customers however, rave about our quick shipping time. For more information please visit our Shipping Policy page.
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Does Ghariti Bodycare offer free samples?
At a time, we offered free samples plus free shipping. However, due to overwhelming demand and rising costs, we decided to offer our samples free of charge, with shipping fees paid by the customer..
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How do I redeem my online Gift Certificate?
Simply proceed to the checkout section with your item purchased and enter the appropriate information in the pertaining text fields. Use the Coupon/Discount text box to enter the Gift Certificate redeemable code you received in your corresponding email. The balance will then be debited for the total dollar value of your purchased items.
In the event your Gift Certificate cannot cover the total goods in your cart, you will need to pay the remaining balance with an approved payment method.
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I purchased an online Gift Certificate for someone but they didn't get it. How come?
Our email notification may have been blocked by the recipient's email spam filter. Please ask the recipient to check in their junk, bulk or spam email folder.
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What is the difference between Ghariti Bodycare and various other Natural Products stores?
Ghariti Bodycare (formerly Hosia Online) offers exceptional customer services and great quality products. We take your security very seriously and have implemented various steps to make sure your online shopping experience remains pleasant and stress free (You'd be surprised at how many online stores cannot say the same, it is very important for general customer information to remain confidential and to take the proper maintenance steps to keep servers, databases and security software properly working and up-to-date). In addition we believe that your overall satisfaction is key to our success, that's why we pride ourselves on being highly rated for customer service by our customers and members alike.
Our staff members have years of experience in the beauty skin care industry and administrative fields and are very knowledgeable about the products that we sell. We are cosmetologists, makeup artists, professors, nurses and administrative assistants amongst many other things. Our body butters, lotions, soaps and bath products are handcrafted in in well placed work designated environments in which health and safety guidelines are strictly enforced for your safety and ours. We use the finest butters, oils and traditional soaps to craft our custom products and we only purchase bulk bases and ingredients from a small group of vendors whose ideologies mirror our own.
Ghariti Bodycare couples the best quality of natural skin care products with affordable and low pricing. After extensive research across all boards, we have concluded that our online shop offers some of the lowest prices on natural bath and body skin care products. We believe that everyone no matter the economic scale is entitled to a healthy lifestyle and just like traditional healthcare, no one shall be priced out of a stable and healthy mind, body and soul.
With that said, we are confident that our competitors (small natural skin care products online stores) cannot claim half of what we are able to do for you.
Kind regards,
Ghariti Bodycare
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